Inscription based on Specified Commercial Transactions Law

About us

shop's name SAKUYA KOTOBUKI
A distributor Limited company longevity
Sales manager Meguro Meguro
location 〒 120 - 0015
Adachi 3-2-7 Adachi-ku, Tokyo
mail address info@sakuya-kotobuki.com
Sales URL https://sakuya-kotobuki.com
Products handled Handicraft items
Selling price Please refer to each product page.
Sales volume Products are limited to stock. If the item you ordered is out of stock, we will contact you by email.
Required fee other than item price Free shipping on orders over 30,000 yen
 Consumption tax is included in all product prices (tax included price).
Expiration date of application Please pay within 7 days after ordering. In addition, if payment can not be confirmed within 7 days from your order, we will treat your order as canceled.
Item Delivery Time Products will be delivered by courier in principle 2 to 5 days at our actual business day (Monday - Friday) after receiving the order. However, depending on the stock situation, the delivery situation of the parcel delivery service and the inventory situation some delays may occur, so we ask for your pardon.

About payment method

payment method
  • credit card
    (VISA / Master Card / American Express)

about shipping cost

Shipping fee Free shipping on orders over 30,000 yen

About delivery method

About order cancellation As a general rule at our shop, we can not cancel cancellation of your order due to customer convenience Please note. Also, we can not respond to the order cancellation after shipping preparation (after sending order confirmation e-mail sent from our store).
Cancellation deadline / condition 【The information desk】
 Contact by e-mail: info@sakuya-kotobuki.com
 * Please specify your name, product name, date of purchase and order number.

About consumption tax

It corresponds to the total amount display method based on the revised consumption tax law.


About returned goods / exchange

In the unlikely event that there are defects or breakage of goods caused by our company we will replace them. Shipping fee · recurring shipping fee will be borne by the company. However, we can not accept replacement of products if they are caused by customer's negligence. Please contact us by e-mail within 8 days after delivery of defective goods.

Other

【Disclaimer】 Although we are paying close attention to manufacturing and shipping products, please understand that we can not assume any responsibility for reasons arising secondarily due to late arrivals or defective products.